CRM
- Customer Relationship Management
an approach to managing a company's interaction with current and future customers!
CRM solutions provides the business data to help you provide services or products that your customers want, help sales teams to cross-sell and up-sell more effectively, close deals, retain current customers and to better understand who your customers are
Customer Details
Customer data
Easily manage customer information data with the facility of importing excel files of existing customer.
Groups
Manage group of cutomers by making several groups. The Group of customer can be handled easily.
Call Log
Agent Calls
- Schedule call during live calls
- Email process during Calls
- Add customer to re-search customer data
Listener Call
- Availability of Listening List
- Verify all calls through listening
- Get history of previous call recording
Integrated Dailer System
- Capable to integrate with third party dailer system
Email Process
Email Setup
- Email your report directly from CRM.
- Festive emails can be send from CRM.
Email Schedule
- Email can be scheduled according to your date and time